Privacy Policy

At Quality Comprehensive Health Center (QCHC), we are committed to protecting your privacy and maintaining the confidentiality of your health information. This Privacy Policy explains how we collect, use, share, and safeguard your information.

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Third- Party Services 

Quality Comprehensive Health Center uses third-parties for certain services as:

• Web traffic monitoring and website optimization

• Form submissions and workflow tools

• Web portals.

• Financial transactions

• Content personalization.

• Video content.

 Some functions on this website are powered by external vendors. QCHC does not control and is not responsible for third-party privacy practices or end-user agreements. Users are encouraged to review each third-party provider’s Privacy Policy and EULA before using their services.

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Information We Collect ​

• Personal Information: Name, address, phone, email, demographics.

• Health Information (PHI): Medical history, treatment records, insurance information (in compliance with HIPAA).

• Technical Data: IP address, browser type, cookies, and site usage.

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How We Use Information

We use information to:

• Deliver healthcare services and manage appointments.

• Process billing and insurance claims.

• Improve our services and website.

• Comply with laws and regulations.

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Information Sharing

We do not sell your personal information. We may share it only with:

• Authorized QCHC staff and healthcare providers.

• Insurance companies for billing purposes.

• Service vendors under confidentiality agreements.

• Government entities when required by law.

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HIPAA Compliance

We follow HIPAA standards to protect your health information. You have the right to:

• Access and request copies of your records.

• Request corrections to your information.

• Restrict how your information is shared.

• File a complaint if your privacy rights are violated.

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Security

We use secure servers, encryption, and industry-standard safeguards to protect your data.

 

Updates

This Privacy Policy may be updated periodically. Changes will be posted on this page.

 

Contact

Quality Comprehensive Health Center
3607 Beatties Ford Rd. Charlotte, North Carolina 28216 Office: 704-394-8968 Email: info@qchealth.org

 

Legal Notices​

Welcome to the Quality Comprehensive Health Center (QCHC) website. By using this site, you agree to the following legal terms:

 

Copyright & Ownership

All website content (text, graphics, design, and media) is owned by QCHC unless otherwise stated. Unauthorized reproduction is prohibited.

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Disclaimer of Medical Advice

This website provides general health information only and is not a substitute for medical diagnosis or treatment. Always consult a licensed healthcare provider.

 

Privacy of Email Lists

Quality Comprehensive Health Center (QCHC) respects your privacy and is committed to protecting the information you share with us.

• No Sale or Sharing of Emails: We do not sell, rent, loan, or trade our email lists with third parties. Your contact information is used only for QCHC communications.

• Purpose of Collection: Email addresses are collected for the sole purpose of sharing updates, health tips, program announcements, fundraising opportunities, and other relevant information.

• Secure Storage: Email addresses are stored in secure databases and are accessible only to authorized QCHC staff.

• Opt-Out Option: Every email we send includes a clear unsubscribe link. You may opt out of receiving communications at any time, and your request will be processed promptly.

• Third-Party Providers: If we use third-party email platforms (such as Mailchimp or Constant Contact), your information will also be governed by that provider’s Privacy Policy and Terms of Service. These providers are contractually obligated to protect your data.

By subscribing to QCHC’s email list, you consent to receiving communications in accordance with this policy.

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Limitation of Liability

QCHC is not responsible for damages resulting from use of this website, reliance on information provided, or third-party links.

 

Notices Regarding Software, Documents and Services Available on this Website.

Quality Comprehensive Health Center makes no representations about the suitability of the information contained in the documents and related graphics published on this server for any purpose. All such documents and related graphics are provided "as is" without warranty of any kind. Quality Comprehensive Health Center hereby disclaims all warranties and conditions with regard to this information, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement. In no event shall Quality Comprehensive Health Center be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortuous action, arising out of or in connection with the use or performance of information available from these servers.

The documents and related graphics published on these servers could include technical inaccuracies or typographical errors. Changes are periodically added to the information herein. Quality Comprehensive Health Center may make improvements and/or changes in the document(s) and/or the program(s) described herein at any time.

In no event shall Quality Comprehensive Health Center be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortuous action, arising out of or in connection with the use or performance of software, documents, provision of or failure to provide services, or information available from these servers.

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Trademarks

All QCHC names, logos, and branding are trademarks and may not be used without permission.

 

Governing Law

This site is governed by the laws of North Carolina and applicable federal regulations.

 

Updates

QCHC may revise these Legal Notices at any time without notice.

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Use of Cookies

Cookies or other technology may transfer information from this web site to your hard disk for record-keeping purposes. Cookies or similar technology can make the Internet more useful by storing information about your preferences on a particular site. The use of cookies or similar technology is an industry standard, and this web site, like many other web sites, uses them to provide useful features for our users. Cookies in and of themselves do not personally identify you, although they do identify your computer. Most browsers are initially set up to accept cookies. If you prefer, you can set your browser to refuse cookies. However, you may not be able to take full advantage of this web site if you do so.

 

Terms of Use

These Terms of Use govern your access to and use of the Quality Comprehensive Health Center (QCHC) website and services.

 

Acceptance of Terms

By using this website, you agree to these Terms of Use. If you do not agree, please discontinue use.

 

Use of Website

• You may use this website for lawful, personal, and informational purposes only.

• You agree not to misuse, disrupt, or attempt unauthorized access to this site.

 

Patient Portal Access

If using the patient portal, you are responsible for keeping your login credentials confidential. Any activity under your account is your responsibility.

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Children

No applications on this web site specifically solicit information from minors or seek to determine whether the visitor is a minor. Consequently, visitors should be aware that the collection of personal information requested from or volunteered by children online or by email will be treated in the same manner as information given by an adult. Among other things, this means that it may become a public record and therefore may be subject to public access. We ask that parents guide their children when children are asked to provide personal information online. We ask that children get their parents' permission before providing any information to us.

 

Intellectual Property

All materials are the property of QCHC and are protected by copyright and trademark laws.

 

Third-Party Links

This site may contain links to external sites. QCHC is not responsible for the content or policies of those sites.

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Disclaimer of Warranties

The site and its content are provided “as is.” QCHC makes no warranties regarding accuracy, completeness, or availability.

 

Limitation of Liability

QCHC is not liable for indirect, incidental, or consequential damages from use of this site.

 

Modifications

QCHC may update these Terms of Use at any time. Continued use indicates acceptance of updated terms.

 

External Links

External links are provided as a convenience for our website visitors and for informational purposes only; these links do not constitute an endorsement or an approval by Quality Comprehensive Health Center for any products, services, opinions, or approval of the corporation or organization or individual. Quality Comprehensive Health Center bears no responsibility for the accuracy, legality, or content found on the linked external site or its subsequent links. Contact the external site for answers to questions regarding its content.

Governing Law

These terms are governed by the laws of the State of North Carolina and applicable federal law.

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