PREVENTION
PrEP Program
PrEP is medication that helps prevent HIV. Talk with a Quality provider about whether PrEP is right for you and connect with our team for enrollment and pharmacy support.
ACA enrollment + PrEP & HIV care
Your coverage.
Your care.
All at Quality.
Get help enrolling in health insurance through the Affordable Care Act (ACA) Marketplace—and explore premium assistance through our PrEP or HIV Program.
For current patients and people ready to become Quality patients.
A benefit for eligible patients
Quality can cover
your monthly premium.
More support for staying connected to care.
Enroll in ACA coverage with Quality
Be a current patient or become a patient
Participate in our PrEP or HIV Program
Use Quality’s in-house pharmacy for your program medications
Eligibility and plan approval required. Quality will confirm your benefit before premium assistance begins.
Enrollment support + medical care + in-house pharmacy
01 Help understanding your options
02 Care for prevention & living with HIV
03 Pharmacy support in one place
Care that meets you where you are
Two programs.
One connected care team.
Whether you’re exploring HIV prevention or looking for HIV care, Quality can help you take the next step.
TREATMENT & SUPPORT
HIV Program
Connect with Quality for HIV medical care, medication support, and help navigating insurance. Our team can review your eligibility for premium assistance.
Understanding the benefit
Qualify for support.
Stay connected to care.
If you qualify for Quality’s premium assistance benefit, Quality will cover your approved monthly ACA health insurance premium.
A premium is the amount paid each month to keep your health insurance active. Premium assistance does not automatically cover deductibles, copays, coinsurance, or all medication costs.
Please speak with our team before selecting a plan or assuming a premium will be paid. Marketplace eligibility and Quality’s premium assistance eligibility are separate determinations.
To receive this benefit, you must:
- 01Enroll with Quality’s helpWork with our team on ACA Marketplace enrollment and review your coverage options.
- 02Receive your care at QualityBe a current Quality patient or establish care as a new patient in our PrEP or HIV Program.
- 03Use our in-house pharmacyFill your PrEP or HIV program medications through Quality’s in-house pharmacy as a condition of this benefit.
- 04Receive eligibility confirmationOur team will confirm your approved plan, premium assistance amount, start date, and ongoing requirements.
Your next steps
Let’s make getting covered easier.
STEP 01 / CONNECT
Talk with our team.
Call Quality and ask for ACA enrollment and premium assistance through the PrEP or HIV Program. New patients are welcome to ask about establishing care.
STEP 02 / REVIEW
Explore your eligibility.
We’ll help review your household and insurance information, enrollment eligibility, and plan options. Ask us to confirm your providers and medications are covered.
STEP 03 / COORDINATE
Connect your coverage & care.
Complete enrollment, establish or continue care, and coordinate your program medications with our pharmacy. Confirm approval and premium payment arrangements with the team.
Prepare for your appointment.
Have your household and estimated income information, current insurance details, and any Marketplace notices available. Our team will explain which documents are needed and how to provide them securely.
A few helpful answers
Questions?
Start here.
Our team can walk you through your situation and explain what comes next.
Do I need to be a Quality patient already?
No. You may be a current patient or become a patient at Quality. To receive this premium assistance benefit, you must establish care in our PrEP or HIV Program and meet the program’s eligibility requirements.
Will Quality pay my entire premium?
If you qualify, Quality will cover your approved monthly ACA premium under the benefit. Our team must confirm your eligibility, plan, covered amount, and start date before payments begin.
Do I have to use Quality’s pharmacy?
Yes. This benefit requires that your PrEP or HIV program medications be filled through Quality’s in-house pharmacy. Tell our team about your current prescriptions so they can help coordinate the next steps.
Does this mean all my healthcare is free?
No. The benefit described here covers an approved monthly insurance premium. Your plan may still have deductibles, copays, coinsurance, or medication costs. Ask our team to review these costs with you before enrolling.
Can I enroll or renew my plan now?
Enrollment depends on Marketplace enrollment periods and your individual eligibility. Contact Quality for help with a new application, renewal, or questions about a qualifying life event. Premium assistance requires a separate review.
What if I don’t qualify for premium assistance?
Contact our team to discuss your coverage and care options. Being a Quality patient or submitting a Marketplace application does not automatically approve you for this benefit.
Take the next step
Your care starts
with a conversation.
Ask for help with ACA enrollment and premium assistance through Quality’s PrEP or HIV Program.
704-394-8968 →
3607 Beatties Ford Road
Charlotte, NC 28216
Please share personal health, financial, and insurance documents only through a secure channel provided by our team.