Start with your needs.
Get help finding primary care, care for a child, emotional wellbeing services, HIV specialty care, or pharmacy support.
Find your next stepYOUR QUALITY
Why Quality
Care for your health. Connection for your life.
A clearer path to whole-person care.
Know the team.
Dr. Alicia Howard, MD, MPH, leads Quality’s medical services as Chief Medical Officer. Explore the provider directory and leadership profiles.
Explore provider profilesPlan for access.
Learn about insurance, sliding fee discounts, what to bring, and assistance you can discuss before arriving.
Prepare for your first visit
QUALITY IN OUR COMMUNITYRooted in West Charlotte.
Rooted in West Charlotte.
Connected beyond our walls.
Our Mobile Outreach Clinic partners with community organizations to bring screenings, education, and connections to care closer to the people we serve.
Explore mobile outreachHow do I get an appointment?
Call 704-394-8968 to talk with our team about availability. Current patients can also use the secure patient portal’s available appointment features.
What if I don’t have insurance?
Ask about income-based sliding fee discounts. Eligibility depends on household income, size, and program requirements; our team can explain the documents to bring.
What should I bring?
Bring a photo ID, your medication list, insurance information if you have coverage, and relevant medical records. Ask about any additional documents for your visit.
Can I ask for language or accessibility assistance?
Yes. Tell our team when you call if you need an interpreter or an accommodation so they can discuss arrangements with you.